With new emerging technologies, customers expect to run their businesses as easily and seamlessly as possible.
Businesses need a single, integrated place to manage all their support interactions across different channels, including HR, Billing, Scheduling and more. It’s becoming increasingly important for customer support teams to use open platforms so they can seamlessly add emerging channels.
“For business leaders in the home and health industry, integrations between companies present the opportunity to maximize customer value.” said James Cohen, Co-Founder & CEO, Nevvon. “Our partnership with Savii presents an opportunity to bring two companies who have had leadership in many different roles within the industry. Both companies share similar values; this partnership will stimulate business and innovation.”
TAMPA, Florida, Aug. 9, 2019/ -- Savii, Inc., home care software vendor, announces partnership with Nevvon, taking yet another step in the right direction. Savii is at the frontlines of technology, providing a holistic experience to agencies with an all-in-one agency management platform, which now includes easy access to Nevvon's caregiver education platform.
Caregiver turnover is an industry-wide issue that creates financial burden and hinders quality of care. According to Home Care Pulse's Benchmarking Study, agencies that provide just eight hours of ongoing training annually have a 7% lower turnover rate. The integration seamlessly addresses common retention and compliance issues: caregiver skills, training documentation, job fulfillment, and professional development, all thereby affecting quality of care.
"How we build our teams and train our industry today will set the standard for how we interact in home care for generations to come. If we don't put advanced technological integrations at the forefront of our efforts, we risks reinforcing to the industry the exact inefficiencies that we so urgently need to counter," states Nevvon Co-Founder/CEO, James Cohen.
Savii Technology SVP, Ashley Wharton adds "Nevvon's progressive strategy and passion for this business align perfectly with ours. It's been a fun initiative to work on, and this is the first step, we will continue to deepen our partnership and level of integration in the coming months."
This integration puts knowledge at the fingertips of caregivers. Administrative staff can view active staff training and reports within the Savii portal. This, combined with Savii alerts, proactively manages employee credentials for compliance and enhances the caregiver experience.
Savii is a Home Care technology provider that believes in designing and developing agency management and point-of-care solutions that transform the way care is delivered in the home. Innovation is at the heart of everything Savii does. Savii is owned by United Kingdom-based H.A.S. Technology Group,
Nevvon is a global innovative home and health care educational technology company that certifies caregivers for the mandatory annual education they earn online. Everything takes place through our simple, intuitive and user-centric app that lets your caregivers easily educate themselves at their pace on their schedule. Our platform simplifies and streamlines your regulatory requirements in any state so you can focus on what matters most: running a successful business.