Making the transition to a value-based approach requires incorporating changes at many levels of an organization. In home care, VBP should be integrated into the day-to-day tasks of each paid caregiver.
Tip 1: Include Value-Based Payments in Onboarding
First, make VBP a part of the onboarding for every new hire. Onboarding shouldn't be limited to the new employee orientation but should be an ongoing process throughout the aide's employment.
Tip 2: Provide Value-Based Payments Resources
Second, it's essential to provide resources that the caregivers can use while training as well as for the duration of their employment. At Nevvon, we offer online training that's always accessible on the app as a resource.
Tip 3: Take It Slow
Adopting VBP is no easy task. It pays to walk before you run, especially if you’re new to VBP. Start out slow with your integration and look for a few interactions. Industry experts at Nevvon can provide guidance on VBP-specific technology and training.
Tip 4: Reward Staff
Offering an incentive or gamifying the approach can make a huge difference in how your employees respond to change and perform. Find ways to reward them for consistently and accurately reporting outcomes. The Nevvon app combines gamification, situation-based learning, and videos to make the lessons easy to grasp and retain.
Tip 5: Measure Success
Lastly, it's always essential to track and measure the success of whatever it is you're doing, including integrating VBP and training employees. There are many ways to figure out performance, and you'll need to decide on the specific metrics or key performance indicators (KPIs).