Why home care agencies and caregivers need mentorship training

According to an annual outlook report released in February 2022 by Home Health Care News, 80% of respondents cited staffing as their greatest non-Covid-related challenge in 2022, with recruiting (57%) and retention (32%) as their primary concerns. 

The hardest parts of running a home-based care enterprise are finding and keeping employees, especially in the wake of COVID-19. Employee turnover dramatically rose as a result of the pandemic, according to industry data, and it continues to pose considerable operational difficulties.

Providers are scrambling to restore their teams back to their pre-pandemic levels of performance as a result, and many are looking to technology for recruiting retention, and training solutions that fit their objectives.

Beyond its operational advantages, a tech-based platform for training and education is a sign of commitment to professional advancement and can aid providers in creating a culture where carers feel valued and accommodated. As a result, training technology is a potent weapon for attracting new employees and keeping existing ones. It does so by demonstrating the level of appreciation, comprehension, and commitment a provider has for its caregivers.

Legacy of Care©, is a peer-tested -to-peer mentoring program which promotes personal and professional development opportunities for home care workers.  Participating agencies using a mentorship program for new hires had a 89% retention rate in the first 90 days of employment, a 27% improvement over agencies without a mentorship program.  

Below are the ways in which a mentoring program can transform your organization:



Level the playing field for minority workers by giving them access to networking and growth opportunities.

Enhancing employee engagement by helping to discover talents that need to be developed or enhanced.

It demonstrates that the business values its employees and that the mentee has a support system during the early stages of their employment.

High job satisfaction since it is well known that mentors are more committed to their mentees and have better levels of job satisfaction.  

By supporting mentees during the crucial first 90 days of employment, mentees are far more likely to stay.


Job Satisfaction

A mentorship program demonstrates the company's commitment in assisting employees in strengthening their professional networks and career advancement. This fosters a team culture that is encouraging of learning.

Effective mentoring programmes can help new hires feel more assured in their skills and enjoy their jobs more.

A mentoring culture can assist and shape company culture and disseminate institutional knowledge while also having a transforming impact on employee careers.

Everyone experiences challenging periods in their professional lives, but having a mentor and mentor manager will provide caregivers someone to lean on during these times. They can help each other identify strategies to improve work-life balance and help develop a positive mindset.

 Home care organizations nationwide can now implement and transform their own retention programs in their organizations through the partnership between the Community Health Care Services Foundation Inc. (CHC), a subsidiary of the NYS Association of Health Care Providers (HCP), and the leading e-learning platform, Nevvon.